Privacy policy

Last updated: July 28, 2025
Contact: info@infotainmentcharts.com

1. Introduction

Infotainment Charts (“we”, “us”, “our”) respects your privacy. This policy outlines what personal data we collect, how we use it, how we share it, and your rights regarding your information.

2. Information We Collect

a) Personal Data

When you place an order or contact us, we collect: your name, email, shipping address, and phone number.
If you contact us via WhatsApp or email, message content and contact number may also be stored.

b) Automatically Collected Data

We may record your IP address, browser type, device type, pages visited, timestamps, and similar details to help with analytics, performance, and site optimization.

c) Cookies & Tracking Technologies

We use cookies and similar tools to improve user experience, retain cart info, and collect site usage analytics.

3. How We Use Your Information

Order fulfillment & support: processing, shipping, refund claims, and customer service.
Communication: updating you on order status, responding to inquiries, and sending notifications.
Improvements: analyzing aggregated data to refine our site, content, and product offerings.
Fraud detection: verifying legitimacy of orders and interactions.

4. Information Sharing & Disclosure

We may share your personal data with third-party service providers, such as payment processors, shipping couriers (e.g., Leopard, TCS, Pakistan Post), and analytics tools. They are only given necessary data and must comply with confidentiality standards.
We may disclose data if required by law or regulation, to comply with legal processes or prevent fraud.
In the event of a merger, acquisition, or sale, your information may be transferred. You’ll be notified prior to any transfer.

5. Data Retention & Deletion

We retain personal information as long as necessary to support our business and fulfill legal obligations.
If you wish to delete or access your personal information, contact us. We will comply unless retention is required by law.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict certain data processing
Withdraw consent at any time
Lodge a complaint with local authorities (e.g., National Commission for Personal Data Protection in Pakistan)

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe we have unintentionally collected such data, contact us to request deletion.

8. Security Measures

We implement industry-standard safeguards (e.g., data encryption, secure server infrastructure) to protect your data. However, no system can guarantee complete security, so we encourage safe practices (e.g., strong passwords).

9. International Transfers

Information from customers outside Pakistan may be processed on servers located elsewhere.
By using our service, you consent to such data transfers under appropriate safeguards.

10. Updates to This Policy

We may update this policy occasionally. The “Last updated” date reflects the current version. Continued use of our services implies acceptance of changes. We encourage revisiting this page periodically.

11. Contact Information

For questions or requests relating to your personal information, please contact us:
Email: ehtishamgeneral@gmail.com

✅ Summary Table

Topic	Description
Personal data collected	Name, email, address, phone, messages, device/browser data
Usage of data	Order fulfillment, communication, fraud prevention, analytics
Shared with	Payment gateways, couriers, analytics, legal obligations
Retention policy	Data kept only as long as needed; deletion upon request
User rights	Access, correction, deletion, consent withdrawal
Children’s data	Not collected from users under 18
Policy changes	Posted on this page—user consent implied on updates