Last updated: July 28, 2025
Contact: info@infotainmentcharts.com
1. Order Processing Time
Orders are manually printed and professionally packaged. We process and ship orders within 2–5 business days, excluding weekends and local holidays. Orders placed after cut-off hours or during peak periods may take an additional day to process.
2. Shipping Methods & Carriers
We offer reliable shipping via:
-
Leopard
-
TCS
-
Pakistan Post
The selected courier depends on your location and shipping preference.
3. Shipping Destinations & Delivery Estimates
| Destination |
Estimated Transit Time After Dispatch |
| Domestic (Pakistan) |
Typically 3–5 business days, may take up to 30 days in remote areas |
| International (Worldwide) |
Estimated up to 60 calendar days before claims may be submitted |
Delivery timelines above reflect industry standards and UsefulCharts guidance.
4. Shipping Costs & Fees
-
Shipping charges are calculated at checkout based on destination, courier choice, weight/size, and service level.
-
Free or flat-rate shipping may be offered during promotions or seasonal campaigns.
-
All import duties, taxes, or customs charges are the customer’s responsibility.
5. Order Tracking & Notifications
-
A tracking number will be sent via email once your order has shipped.
-
Use this tracking code on the courier’s platform to monitor shipment.
-
For domestic packages: contact us only if there is no tracking update or delivery after 30 business days; international: after 60 calendar days.
6. Delayed, Lost, or Damaged Orders
-
If your tracking indicates delivered but you haven’t received it, please check with your household, neighbors, or local postal office.
-
For lost or undelivered orders after the timelines above, contact us for a refund or replacement, subject to review.
-
If the item arrives damaged or incorrect, report it immediately with photos. We will offer a free replacement or refund and you generally do not need to return the item.
7. Combined Policies
This Shipping Policy is part of our wider terms and conditions. For more details, please see:
8. Policy Updates
Our shipping services and carriers may change over time. We update this policy accordingly; the “Last updated” date above reflects the current version. Continued use implies acceptance of new terms.
✅ Summary Table
| Topic |
Details |
| Processing Time |
2–5 business days |
| Carriers |
Leopard, TCS, Pakistan Post |
| Domestic Delivery |
Usually 3–5 business days; up to 30 in remote areas |
| International Delivery |
Up to 60 calendar days |
| Shipping Costs |
Calculated at checkout; may include taxes/customs |
| Tracking |
Via provided courier tracking number in email |
| Lost or Delayed Orders |
Claim after 30 days (domestic) / 60 days (international) |
| Damaged or Incorrect Orders |
Report immediately; replacement or refund offered |
| Related Policies |
Linked in footer: Refunds, Terms, Privacy |
Infotainment Charts is committed to transparent, reliable shipping—paired with responsive customer support.
